At Pacific Water Softener, your business is important to us and we know that your time is important to you. That's why you can contact us 7 days a week, from anywhere in Canada, during our expanded customer support hours.
Customer Care - Our Commitment to You!
Q: Do you accept tax exempt orders?
A: Yes. You would need to fax or email a copy of your tax exempt certificate. Contact us at firstname.lastname@example.org
Q: Why does my order confirmation email show different pricing than what I paid for?
A: Disregard any differences you see. Sometimes it takes longer for data to get updated in our system. What you paid for via PayPal is all we are taking.
Q: Free Shipping to anywhere within Canada?
A: Pacific Water Softener is offer a limited time FREE shipping for orders over $299, some restrictions may apply to rural area.
Q: Why Shipping charge is applied when my total invoice is over $299.00?
A: Pacific Water Softener is offer a limited time FREE shipping for orders over $299, We do have combine shipping for free when purchased over $299.00 on a invoice. If any shipping charged we will refund it after, some restrictions may apply to rural area. (contact us at email@example.com )
Prairies order: Eastern order:
Ship from Calgary warehouse Ship from Ontario warehouse
*Free Shipping" to Canada with orders over $299. Some restrictions may apply to the rural area.
*Free Taxes included, PST,HST & GST.
*when orders total are over $299, S/H charge will be withdraw. Refunds of the shipping charge will be process after payment received.
" No More Hard Feelings "